FAQs

1. What sizes are available for Pointe grip socks?

Our grip socks are one size fits most. Approximately between women's AU 5 to AU 12.

2. What materials are used in Pointe grip socks?

Pointe grip socks are made from a high-quality blend of materials, to ensure durability, comfort, and flexibility. It composes of 75% Cotton, 21% Polyester and 4% Elastane.

3. How do I care for my Pointe grip socks?

For best results, cold machine wash inside out. Do not tumble dry. Do not dry clean. Do not iron. Avoid using bleach or fabric softeners to maintain the integrity of the grip and fabric.

4. Can I wear Pointe grip socks for activities other than Pilates?

Absolutely! Our grip socks are versatile and can be used for a variety of activities, including yoga, barre, dance, and even around the house for added traction and comfort.

5. Do you offer international shipping?

Unfortunately, we do not offer international shipping at this stage. But, if you would like us to consider our international markets, please send us a message so we know to expand further! 

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your socks, you can return them within 14 days of purchase for a full refund. Please refer to our Return Policy for more information.

7. Are Pointe grip socks unisex?

Yes, our grip socks are designed to be unisex and are suitable for all genders.

8. Do you offer bulk or wholesale orders?

Yes, we offer bulk and wholesale ordering options. Please click here to get in touch!

9. How can I contact customer service?

Please click here to get in touch with our team. We generally respond within 1-3 business days. We are here to help with any questions or concerns.

10. Are there any special promotions or discounts available?

We frequently offer promotions and discounts. Sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.

11. What are your shipping rates for Australia?

You can find our shipping rates here.

12. How can I follow up on my order?

We use Australia Post as our courier. By using your tracking number provided via email, you can track your order here.